Author Topic: Gk-3 Replacement Pickup!  (Read 2887 times)

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Offline Dog Rox

Gk-3 Replacement Pickup!
« on: June 08, 2013, 08:21:59 AM »
Thank you for posting this information and all the needed PDF files!  Specially the parts list and schematics.  Thanx  :O)

I have a question to anyone that can answer this.  My hex pickuip is trashed. (controller is still good). And i am trying to get a replacement part..  (from looking at the parts list  it is....#75E112X000).  I contacted Roland about not quite a month ago, but havent yet to receive a response.. and it doesnt look like i am going to!

Does anyone know anywhere else i can get a replacement hex pickup for this? And if it is more feasible to just buy a WHOLE new kit?!!  which i am dreading cause they are like 300$). I appreciate any information as soon as possible.

Offline Elantric

Re: Gk-3 Replacement Pickup!
« Reply #1 on: June 08, 2013, 08:43:22 AM »
If you are seeking a Fender Roland Ready Strat HexPU, order the hex pickup assembly with white cover from Fender for $75.
Quote
Call Fender Customer service in Arizona
http://www.fender.com/support/articles/contact-consumer-relations/
Fender Musical Instruments Corporation
Attn: Consumer Relations Dept.
17600 N. Perimeter Drive, Suite 100
Scottsdale, AZ 85255

Telephone: (480) 596-7195
Fax: (480) 367-5262
E-mail: consumerrelations@fender.com

Call and ask them to sell you a replacement part  -  Fender Part Number # 0047921000 (Pickup Ass'y Roland,)


Roland US changed their policy on selling replacement parts or service manuals direct to consumers recently.

Which deserves a separate rant for the lunacy of such a policy by the new management.

But if you get lucky you might be able to purchase from Roland US the GK-3 PU Assembly by having a credit card handy and calling Roland Customer service in LA

Avoid using email or opening a service ticket just to buy a part, they will never reply to such requests.

Pick up the phone instead. I recall they sell GK-3 PU Assembly for $80 today.(inflation)
If you ordered each of the Roland  GK3 external parts separately from the Roland Support Service store, it would set you back $400

If the Roland Support Service store person you reach on the telephone tells you it's only available for purchase by authorized Roland Repair centers, Just wait an hour or two and call back and hopefully you will get a different more cooperative sales agent.

Roland US Service Parts  Telephone during business hours is 323-890-3740

Or buy a used GK-3 on eBay, when they pop up for $100

http://www.rolandus.com/support/service_repair/
Quote
Q. Can I order parts from Roland directly?
A. Yes! Some replacement parts and accessories are available on the Roland Online Store. If you don’t see the part you need on the site, Roland has a huge inventory of parts that can be ordered directly by calling our Customer Support department at 323-890-3740, Monday through Friday, 8:30am to 5:00pm Pacific Standard Time.
« Last Edit: July 01, 2013, 10:27:32 AM by Elantric »

Offline vanceg

Re: Gk-3 Replacement Pickup!
« Reply #2 on: June 08, 2013, 02:48:29 PM »
I just always tell Roland that I'm a guitar repair person and need parts.  Nobody has (yet) insisted that I be a roland authorized repair facility in order to buy parts.  Not yet at least.  I've bought several replacement hex pickups this way. 
I totally agree with Elantic: Get on the phone and call them - Don't use email. If you get someone unhelpful, call back and hope for a more helpful person next time.

Offline Dog Rox

Re: Gk-3 Replacement Pickup!
« Reply #3 on: June 15, 2013, 08:56:07 AM »
hey doodes.. thanx for the info... i cant call them...  issues with phone access... but  I DID get a message from them back through email..  and they gave me all the information i need to order the replacement parts.. just got to wait till next month as it is to late this month now..  :)

Offline Dog Rox

Re: Gk-3 Replacement Pickup!
« Reply #4 on: July 01, 2013, 06:51:23 AM »
Hello,  I  wanted to clearify somethign before I order the replacement pickup assembly this month.

When i posted the part number on this forum i posted "#75E112X000"
i dont know where that number came from as that is not even listed in the parts list!???

Because when i look at the parts list that was provided in the STICKY post with the schematics.. according to that is shows that the part I need is "#75E222X000"

Where in the world did i come up with the first number?!?!

Also the Service guy from ROLAND who emailed me said the part number is  "#75E112X0R0"

I am confused now!

Offline Elantric

Re: Gk-3 Replacement Pickup!
« Reply #5 on: July 01, 2013, 09:24:48 AM »
My reference is the Fender Service Notes for the Roland Ready Strat in the Schematics thread
http://www.vguitarforums.com/smf/index.php?topic=73.0

http://www.vguitarforums.com/smf/index.php?action=dlattach;topic=73.0;attach=6977

This is the Fender Part Number for the Roland GK Pickup Assembly with White Cover. You get a Roland GK Hex PU with 8 pin Cable harness and White cover.
 
Fender Part Number # 0047921000 (Pickup Ass'y Roland,)
I would pick up the phone and order today

===
Call Fender Customer service in Arizona
http://www.fender.com/support/articles/contact-consumer-relations/
Fender Musical Instruments Corporation
Attn: Consumer Relations Dept.
17600 N. Perimeter Drive, Suite 100
Scottsdale, AZ 85255

Telephone: (480) 596-7195
Fax: (480) 367-5262
E-mail: consumerrelations@fender.com



Same info as above is stated in the "White GK-KIT-GK3 PU" Thread here
http://www.vguitarforums.com/smf/index.php?topic=8628.msg61828#msg61828


If you want a Black Adjustable replacement GK HEX PU for an External GK-3, Then the number is 75E112X000
This Part  Number is stated in the Roland External GK-3 Service Notes
http://www.vguitarforums.com/smf/index.php?action=dlattach;topic=73.0;attach=6628

Order these from Roland US - best to pickup up the phone and call  323-890-3700 with a Credit Card handy.
 Roland Corporation U.S.
5100 S. Eastern Ave.
Los Angeles, CA 90040-2938
323-890-3700

« Last Edit: July 01, 2013, 10:35:18 AM by Elantric »

Offline Dog Rox

Re: Gk-3 Replacement Pickup!
« Reply #6 on: July 13, 2013, 12:07:35 AM »
Sorry i didnt get back to this message till now.   I didnt even know you replied .. usually the site emails me when there is a repsonse to my posts.  I apologize.   I contacted Roland again and they told me the thing with the part number was that the number he gave me was the NEW up to date number for the part.  So i will be getting the right part.  I havent made order yet cause i couldnt get the Money order in time.  I  dont get out of the house.  and i have to have someone do it for me  and i only see them once a month!!. I know i am kinda anxious about getting the part soon!!  :O)   just waiting for the money order to get picked up for me  and then i am good to go!!