Katana error / help

Started by jani87, September 02, 2019, 10:48:41 PM

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jani87

Hi I just got the katana 100 2x12 a few days ago,

I was using the software that they included, then I saw a post about the fxfloorboard editor.

The moment I opened the editor, all the distortion/gain on my amp seemed to drop almost to nothing. I did a factory reset but nothing changed. I cranked up the gain to max and even boost a tube screamer gain to max still no/minimum distortion. The volume of the amp also dropped even if I put in on 50w or 100w.

I've tried it on several guitars and it's the same thing.

-I've done the factory reset a lot of times.

-Reinstalled the firmware

Would anyone know a fix to this? Thanks

I've already emailed gumtown about it, maybe someone had a similar experience and resolved it. Any advice would be greatly appreciated.

Cheers.

gumtown

I would suspect a faulty amp,
to narrow down the issue,

try plugging a sound source (mp3 player or phone audio) in to the "line in" mini jack and see if the power amp and speakers are functioning correctly.

try a different guitar lead.

try headphones in the phones jack (this jack has a switch which cuts the audio to the power amp and sometimes gets sticky in mid position).

BTW, waiting for your reply to the email response.
Free "GR-55 FloorBoard" editor software from https://sourceforge.net/projects/grfloorboard/