MK2 Amp occasionally barely puts out sound

Started by Rpfloyd, January 06, 2021, 01:36:42 PM

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Rpfloyd

I just bought the MK2 amp and at first it was working great.  After a few days though suddenly there was barely any sound coming out of it, like the signal was very very weak.  On clean channels it was almost no sound at all, and on distorted channels there was some sound, but it is still quiet and buzzes a lot.  I plugged it into a different outlet with a surge protector and it worked again for a couple more days, but not it's having the issue again.  Has anyone experienced this?  Should I try to return it?

admin

Perform a Factory Reset

RESET MY BOSS KATANA?
Set the POWER CONTROL knob to STANDBY.
Press & hold the PANEL button and turn the power on.
The BOOSTER/MOD, DELAY/FX, and REVERB indicators start to blink while the factory reset is being processed.
Release your finger.
It takes approximately 20 seconds to complete the factory reset

Rpfloyd

This seems to have worked for now.  Is this a common issue that I will need to do a lot, or something that rarely happens?  If it happens again, could it be an issue with my particular amp?
Thank you very much for your help.