SY-1000 - USB Driver

[admin]

Boss SY-1000 Drivers
https://www.boss.info/global/products/sy-1000/downloads/

What does DAW CTRL do?

The  MIDI Device "SY-1000" should only be used by Boss Tone Studio
The  MIDI Device "SY-1000 DAW CTRL" in only on Windows OS and  should be the 1st choice with using SY-1000 as a MIDI  Controller within a DAW, or when you want your windows DAW / Showcontrol app (Cantabile, LiveProfessor) to remote control the SY-1000 via MIDI   
---
Why wont SY-1000 USB 64 bit Core Audio  / MIDI Driver work on my macOS10.14 / macOS10.15?

Boss Support wrote>
SY-1000 USB MIDI trouble caused by interference by 3rd party USB MIDI driver.

To meet security requirement for mac OS 10.14, our USB MIDI Driver works only for 64bit MIDI Server.

If you use 32bit USB MIDI Driver, MIDI Server works as 32bit and USB MIDI for SY-1000 doesn't work.

For your information, your MIDI Server was boot as 32bit.


Roland/BOSS USB drivers you installed to your Mac work as 64bit.

But some 3rd party USB Driver works as 32bit and make interference to our USB MIDI Driver.



If you could uninstall all of 32bit MIDI driver, your MIDI Server works as 64bit, SY-1000 USB MIDI works.
------


https://www.boss.info/us/support/by_product/sy-1000/updates_drivers/faf91b75-7e15-4b34-9826-efe56f937d62/
SY-1000 Driver Ver.1.0.1 for Windows® 8.1
(Note)
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.

*   All files and other material contained in this folder are copyrighted by the Roland. Any alteration, modification, duplication, distribution, or reproduction of this material is prohibited. Additionally, Roland reserves the right to make changes to these programs and files without prior notice.
*   Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
*   ASIO is a trademark and software of Steinberg Media Technologies GmbH.
*   All product names mentioned in this document are trademarks or registered trademarks of their respective owners.
About this driver
This is the SY-1000 driver for Microsoft® Windows® 8.1.
This driver also supports ASIO(Steinberg Audio Stream I/O Interface).
*   When using a touch-enabled PC, replace the words "click" and "right-click" in this document with "tap" and "press and hold", respectively.
System requirements
Operating System
Microsoft® Windows® 8.1 (64-bit Edition/32-bit Edition)
*   This driver will not work on Windows RT.
Computer
Windows-compatible PC equipped with USB port
*   Intel chipset is recommended.
*   SY-1000 may not perform to its full specs when used with an added USB 2.0 interface card.
*   This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification.
*   If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port.
*   Even if connected to a USB 3.0 port, the performance of the product will not change.
*   This driver cannot be used in a virtual Windows environment, such as Hyper-V or Virtual PC.
*   Mac computers running Microsoft Windows are not supported.
Cautions and Limitations
Sound interruption or other less-than-perfect outcomes may be experienced if your computer's performance and specifications are somewhat inadequate. The types of applications you use and the way in which you use them can also influence the experience you receive.
If the PC is started up while the SY-1000 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the SY-1000. In such cases, connect the SY-1000 to another USB port or turn on the power of SY-1000 after the PC starts up.
If the SY-1000 does not work correctly after resuming from Sleep mode, you should exit all applications that use the SY-1000, and then turn the power of the SY-1000 off and on again.
If the USB cable is disconnected and reconnected while the SY-1000 is in use, or if the power of the SY-1000 is turned off, then on again, it may stop operating correctly. If this occurs, after resuming, you should exit all applications that use the SY-1000, and turn the power of the SY-1000 off, then on again.
If your computer was experiencing a heavy processing load, such as when accessing a CD-ROM Drive or network while the SY-1000 was being used, the SY-1000 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again. If you are still unable to play back or record, quit all programs that are using the SY-1000, then turn the SY-1000 off and then on again.
Audio clicks and pops may occur during playback or recording if you connect or disconnect other USB devices (such as USB memory) or turn another USB device on/off while using the SY-1000.
In some cases, you may not obtain the expected level of performance if you're using a USB-connected hard disk at the same time as the SY-1000. Do not use a USB-connected hard disk as the storage destination for the audio that you're playing back or recording.
Installation
*   To reinstall or update the driver, refer to "To reinstall."
Start up Windows with all USB cables disconnected.
(except for keyboard and mouse)
Exit all applications before you begin the installation.
On the Start screen, click the Desktop.
Double-click the Setup icon.
*   If a confirmation screen regarding Windows SmartScreen appears, click [Run anyway].
A confirmation screen regarding User Account Control will appear, click [Yes].
The message "SY-1000 Driver will be installed on your computer. ---" will appear. Click [Next].
*   If any other message appears, follow the directions of the message.
Click [Next] to begin installation.
If a dialog box regarding Windows Security appears, click [Install].
The message "Ready to install the driver. ---" will appear.
*   If any other message appears, follow the directions of the message.
Use a USB cable to connect the SY-1000 to your computer, then turn on the SY-1000.
The driver will be installed automatically.
When the "Installation has been completed." message appears, installation has been completed.
Click [Close] to close the "Driver Setup" dialog box.
If the "System Settings Change" dialog box appears, click [Yes] to restart Windows.
Refer to "Before you begin," and make the necessary settings for using the SY-1000. You won't be able to use the SY-1000 unless you make these settings.
*   If you are unable to use the SY-1000 after connecting it, it's possible that a problem has occurred. Refer to "Troubleshooting."
Before you begin
Input/output device settings for your application
In order to obtain optimal performance from your applications, specify the input/output device for your applications as described below. (For details on making these settings, refer to the owner's manual for your application.)

*   If you are unable to select the SY-1000 device, a problem may have occurred. Refer to "Troubleshooting."
Audio input/output device
Of the total audio input/output channels provided by the SY-1000, there are 8 INs and 8 OUTs


[WAVE OUT Devices]
OUT (SY-1000)
GK 1-2 (SY-1000)  = High E & B String
GK 3-4 (SY-1000)  = G & D String
GK 5-6 (SY-1000)  = A & Low E String
*   If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed.

[WAVE IN Devices]
IN (SY-1000)
GK 1-2 (SY-1000)  = High E & B String
GK 3-4 (SY-1000)  = G & D String
GK 5-6 (SY-1000)  = A & Low E String
*   If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed.


[ASIO device]
When using the SY-1000 with an ASIO-compatible application, select "SY-1000" as the ASIO setting for your application.
*   To prevent an audio feedback loop or double monitoring, make settings on your application to turn monitoring off.
*   The SY-1000 main unit does not support ASIO Direct Monitor, but if you use Cubase, by enabling Direct Monitoring in the Cubase setting, you can prevent loop oscillation of audio equipment and duplicate monitoring.
*   When using the SY-1000 with ASIO, we recommend that you set your application so that it does not use the Microsoft GS Wavetable Synth. (In order to decrease the load, and for convenience when changing Audio Buffer Size of the driver.)
MIDI input/output device
*   In the Windows Media Player, the MIDI input/output device of SY-1000 cannot be used.
Please select the following device in your MIDI compatible application.
[MIDI OUT devices]
SY-1000
SY-1000 DAW CTRL

[MIDI IN devices]
SY-1000
SY-1000 DAW CTRL

Setting the playback/recording device in Windows
Set SY-1000 as the default device to allow its use in "Music" and Windows Media Player.

Open "Control Panel," click "Hardware and Sound," and then click "Sound."
*   If the icon view is selected for the Control Panel, click "Sound."
In "Playback," right-click the device that you want to use for playback (such as the SY-1000's "OUT"), and choose "Set as Default Device."
*   The "Set as Default Device" message does not appear if the device is already set as the default device.
*   A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."
Similarly, in "Recording," right-click the device that you want to use for recording (such as the SY-1000's "IN"), and choose "Set as Default Device."
*   The "Set as Default Device" message does not appear if the device is already set as the default device.
*   A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."
Click [OK] to close "Sound."
To change the settings
To change or verify settings
*   If the Windows monitoring function is enabled, it won't be possible to change the driver settings. Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
Open the Start screen or Apps view and click "SY-1000."
*   If the SY-1000 does not exist in the Start screen or Apps view, open the "Control Panel," change the "View by:" setting to icons (Large icons or Small icons), and then click "SY-1000."
The "SY-1000 Driver Settings" dialog box will appear.
*   For details on the setting items, refer to "About the items in the Settings dialog box."
About the items in the Settings dialog box

SAMPLE RATE
Displays the present sample rate.
To change the sample rate, select a sample rate from the menu.
*   When the sampling rate is switched, a small pop noise may be heard, but this does not indicate a malfunction.

Audio Buffer Size
You can adjust the audio input/output buffer size. (By default, this will be the sixth position from the left.)
Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.
In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.
By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability.
* Note!
If you use an application with an audio equipment test function, after changing the buffer size, carry out a test.

ASIO Buffer Size
This is the buffer size that can be set by the ASIO application.

"Match with the ASIO sample rate" check box
This option matches the Windows sound sample rate, e.g. MME, DirectSound, or WASAPI, with the ASIO sample rate. Select this check box when using an ASIO-compatible application concurrently with a Windows sound-compatible application such as Windows Media Player.

"Show README" button
This button displays the README file (this document).

Information
This field shows the driver version.

[admin]

To reinstall
Delete the driver as described in "To uninstall."
*   When you uninstall, the settings of the Driver Settings dialog box will be initialized. For details on the setting items, refer to "About the items in the Settings dialog box."
Install the driver as described in "Installation."
To uninstall
Start up Windows with all USB cables disconnected.
(except for keyboard and mouse)
Exit all applications before you begin the uninstallation.
*   Exit not just Desktop applications but Windows Store Apps as well.Please wait for about 10 seconds until these applications exit completely.
Open "Control Panel" and click "Uninstall a program."
*   If the icon view is selected for the Control Panel, click "Programs and Features."
In the list, choose "SY-1000 Driver", and click "Uninstall/Change."
If a dialog box regarding User Account Control appears, click [Yes].
*   If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.
The display will indicate "The installed SY-1000 Driver will be uninstalled." and click the [OK].
When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.
Troubleshooting
Cannot install/uninstall the driver
Are you signed into Windows with the appropriate user rights?
You must sign in to Windows as a user whose Account Type is Administrator.
*   For more information regarding this, consult your computer system administrator.

Cannot select/use the SY-1000 device
Was the driver installed correctly?
If you can't use the SY-1000 even though you've installed the driver, the driver might not be installed correctly. Use the procedure described in "To reinstall" to reinstall the driver.

Could the SY-1000 be in use by other software?
Exit all applications that are using the SY-1000, and turn the power of the SY-1000 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.

Is the SY-1000 WAVE/MIDI device name displayed?
If the device name is not displayed, exit all applications that are using the SY-1000, and turn the power of the SY-1000 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.

Did the computer enter a Sleep mode while the SY-1000 was connected with its power turned on?
If the SY-1000 does not work correctly after resuming from Sleep mode, you should exit all applications that use the SY-1000, and then turn the power of the SY-1000 off and on again.

Was the USB cable disconnected and reconnected while the SY-1000 was being used, or was the power of the SY-1000 turned off, then on again?
If the USB cable is disconnected and reconnected while the SY-1000 is in use, or if the power of the SY-1000 is turned off, then on again, it may no longer operate correctly. If this occurs, exit all applications that are using the SY-1000, and turn the power of the SY-1000 off, then on again.

If the PC is started up while the SY-1000 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the SY-1000.
In such cases, connect the SY-1000 to another USB port or turn on the power of SY-1000 after the PC starts up.

Cannot change the sample rate from Driver Settings/Application.
During playback or recording, the sample rate cannot be changed in the Driver Settings dialog box.
Change the sample rate within the currently-used application, or quit the application and then change the sample rate in the Driver Settings dialog box.

Are you using another application?
During playback or recording using another application, the sample rate cannot be changed.

Is it being used by Windows Store Apps?
The sample rate cannot be changed while it is being used by an application.
Exit not just Desktop applications but Windows Store Apps as well. Please wait for about 10 seconds until these applications exit completely.

Is the Windows Sound Control Panel open?
If the Windows Sound Control Panel is open, sometimes the sample rate cannot be changed.

If the Windows monitoring function is enabled, the sample rate cannot be changed.
Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.

If the Microsoft GS Wavetable Synth is used, the sample rate cannot be changed.
Do not use Microsoft GS Wavetable Synth.

A number such as "2-" is now displayed at the beginning of the device name
Could you have connected the SY-1000 to a different USB port?
If you connect the SY-1000 to a different USB port, the operating system may automatically add a number to the beginning of the device name.
Even if this occurs, it will not cause any problems with the operation of the SY-1000.
*   If you want to restore the device name that does not have this added number, connect the SY-1000 to the same USB port as when you installed it, or reinstall the driver as described in "To reinstall."
The screen indicates "Device currently used by another application." and driver settings cannot be made
Is it being used by Windows Store Apps?
The driver settings cannot be changed while it is being used by an application.
Exit not just Desktop applications but Windows Store Apps as well. Please wait for about 10 seconds until these applications exit completely.

If the Windows monitoring function is enabled, it won't be possible to change the driver settings.
Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.

No sound is heard; cannot playback or record
Was the driver installed correctly?

Could the SY-1000 be in use by other software?

Did you make settings as described in "Before you begin" so that the SY-1000 driver could be used?
The SY-1000 cannot be used unless you make these settings. Refer to the sections on "Before you begin."

Could you have entered Sleep mode during playback or recording?
If the SY-1000 does not work correctly after resuming from Sleep mode, you should exit all applications that use the SY-1000, and then turn the power of the SY-1000 off and on again.

During playback or recording, did you turn the power of the SY-1000 on/off, or disconnect and reconnect the USB cable?
If you turn the power of the SY-1000 on/off or disconnect and reconnect the USB cable during playback or recording, the SY-1000 will no longer be able to play back or record. Stop playback or recording, and then start playback or recording once again. If you are still unable to play back or record, quit all programs that are using the SY-1000, then turn the SY-1000 off and then on again.

Try adjusting the audio buffer size of the driver
If the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording.
In such cases, you should refer to "To change the settings," and increase the size of the buffer.

Sound played by your computer is inaudible or too soft
Could you have turned down the volume of the device or application in the Volume Mixer?
The system's Volume Mixer lets you adjust the volume for each device or application.
Open the "Control Panel," and switch "View by:" to "Category."
Click "Hardware and Sound," and then click "Adjust system volume."
The Volume Mixer will appear. From the "Device" pulldown menu, choose the device that you're using for playback, and adjust the volume.
*   Alternatively you can open the Volume Mixer by right-clicking the speaker icon located in the lower right of the Desktop and choosing "Open Volume Mixer."
Are you using voice communications software?
If you're using voice communications software, the volume of the audio device might be automatically adjusted according to the status of communications.
If so, disable automatic volume adjustment as follows.
Open "Control Panel," click "Hardware and Sound," and then click "Sound."
*   If the icon view is selected for the Control Panel, click "Sound."
In the "Communications" tab, change the setting of the item "When Windows detects communications activity" to "Do nothing."
Click [OK] to close "Sound."
Part of the playback is wrong: e.g., notes are broken off prematurely, or some notes are lost
Problems may be solved by making the settings shown below.

Try adjusting the audio buffer size of your software
If your software allows you to adjust the audio buffer size, try changing the setting.
Normally, clicks and pops can be eliminated by increasing the buffer size.

Try adjusting the audio buffer size of the driver
If your software does not allow you to adjust the buffer size, or if adjusting the buffer size in your software does not solve the problem, you may be able to solve the problem by changing the driver's audio input/output buffer size.
Try adjusting the buffer size as described in "To change the settings."

Try updating the driver of your display adaptor
You may be able to eliminate clicks and pops by updating the driver for the display adaptor installed in your computer.

Windows Update / Microsoft Update
You may be able to solve the problem by updating your system with "Windows Update" or "Microsoft Update" provided by Microsoft.

Check the power management settings
Open "Control Panel," click "System and Security," and then click "Power Options."
*   If the icon view is selected for the Control Panel, click "Power Options."
In "Choose or customize a power plan," choose "High performance."
*   If the "High performance" plan is not shown, click "Show additional plans."
In the High performance area, click "Change plan settings."
Click "Change advanced power settings."
In the Advanced Settings, click the "+" symbol for "Hard Disk," and click the "+"symbol for "Turn off hard disk after" to open it.
Click "Setting (Minutes)," and click the down arrow to change the setting to "Never."
Click [OK] to close the Power Options window.
Close the "Edit Plan Settings" screen.
"Performance Options" settings of System Properties
Open "Control Panel," click "System and Security," and then click "System."
*   If the icon view is selected for the Control Panel, click "System."
At the left, click "Advanced system settings."
If a dialog box regarding User Account Control appears, click [Yes].
*   If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.
Click [Settings] of the Performance section, and then click the [Advanced] tab.
Select "Background services," and click [OK].
Click [OK] to close "System Properties."
Could the Windows monitoring function be enabled?
If the Windows monitoring function is enabled, the input sound might be heard in duplicate (doubled), or a feedback loop (oscillation) might occur.
If so, disable the Windows monitoring function as follows.
Open "Control Panel," click "Hardware and Sound," and then click "Sound."
*   If the icon view is selected for the Control Panel, click "Sound."
In "Recording," select the device that you're using for input (such as SY-1000 "IN"), and click "Properties."
*   A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."
Open the "Listen" tab, and clear the check box "Listen to this device."
Click [OK] to close "Properties."
Click [OK] to close "Sound."
Audio clicks and pops occur in the playback or recording immediately after the system has started up, or immediately after the computer has been woken from a Sleep state
Wait a few moments before you perform playback or recording.

Clicks or pops may occur in the sound if a LAN is operating
Try disabling the LAN in the Device Manager.

Playback or recording is interrupted, and then you cannot resume playback or recording
Was your computer experiencing a heavy processing load?
If your computer was experiencing a heavy processing load while the SY-1000 was being used, the SY-1000 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again.
If you are still unable to play back or record, quit all programs that are using the SY-1000, then turn the SY-1000 off and then on again.

[Nobulusprime]

Hi, Have you had a chance to test the audio latency time. I could run the VG99 comfortably with Mainstage at 64 samples (obviously nothing to heavy sample wise!) Would like to see if the SY 1000 offers lower latency

Also similar question over pitch to midi over USB too. Thanks!!

[jozart]

Please select the following device in your MIDI compatible application.
[MIDI OUT devices]
SY-1000
SY-1000 DAW CTRL

[MIDI IN devices]
SY-1000
SY-1000 DAW CTRL
----

For BTS and audio recording in Reaper, I've only been selecting SY-1000. Have I been missing out?

What does DAW CTRL do?

[admin]

SY-1000 DRIVER VER1.0.0 FOR MACOS10.14 / MACOS10.15
INSTALLING THE DRIVER
The downloaded file is an archive file. Information on how to use it is inside the Readme.htm file created after expanding the downloaded file.
Before installing the driver, be sure to read the Readme.htm(*) file.
* The information in Readme.htm might differ from what is on this page. For the most up-to-date information, refer to this page.

After downloading the driver, follow the installation procedure for the version of macOS that you're using.

macOS Catalina (macOS 10.15) Driver Installation and Troubleshooting
https://www.boss.info/us/support/support_news/19091015/

macOS Mojave (macOS 10.14) Driver Installation and Troubleshooting
https://www.boss.info/us/support/support_news/18091014/

SYSTEM REQUIREMENTS
This driver has the following requirements.

* Please also check the System requirements for the audio/MIDI application and the operating system you're using.

Operating System
macOS 10.14 / macOS 10.15
Computer
Apple Mac series computer with on-board USB

* Even if connected to a USB 3.0 port, the performance of the product will not change.
* Mac computers running Microsoft Windows are not supported.
https://www.boss.info/us/support/by_product/sy-1000/updates_drivers/ffc6e5eb-fc99-4ebc-82a6-efe9fd1d7e36/



Note
SY-1000 USB MIDI trouble caused by interference by 3rd party USB MIDI driver.

To meet security requirement for mac OS 10.14, our USB MIDI Driver works only for 64bit MIDI Server.

If you use 32bit USB MIDI Driver, MIDI Server works as 32bit and USB MIDI for SY-1000 doesn't work.

For your information, your MIDI Server was boot as 32bit.


Roland/BOSS USB drivers you installed to your Mac work as 64bit.

But some 3rd party USB Driver works as 32bit and make interference to our USB MIDI Driver.



If you could uninstall all of 32bit MIDI driver, your MIDI Server works as 64bit, SY-1000 USB MIDI works.

What does DAW CTRL do?

The  MIDI Device "SY-1000" should only be used by Boss Tone Studio
The  MIDI Device "SY-1000 DAW CTRL" in only on Windows OS and  should be the 1st choice with using SY-1000 as a MIDI  Controller within a DAW, or when you want your windows DAW / Showcontrol app (Cantabile, LiveProfessor) to remote control the SY-1000 via MIDI   

[admin]

https://www.boss.info/us/support/by_product/sy-1000/updates_drivers/ffc6e5eb-fc99-4ebc-82a6-efe9fd1d7e36/

SY-1000 Driver Ver.1.0.0 for macOS
Note
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.
* All files and other material contained in this folder are copyrighted by the Roland. Any alteration, modification, duplication, distribution, or reproduction of this material is prohibited. Additionally, Roland reserves the right to make changes to these programs and files without prior notice.

* Apple and Mac are trademarks of Apple Inc., registered in the U.S. and other countries. 
* macOS is a trademark of Apple Inc.
* All product names mentioned in this document are trademarks or registered trademarks of their respective owners.


About this driver
This is a driver for using the SY-1000 on macOS.
Features
•Compatible with Apple's standards of CoreAudio and CoreMIDI
•Can customize driver buffer size and managing precise recording and playback latencies

System requirements

This driver has the following requirements.

* Please also check the System requirements for the audio/MIDI application and the operating system you're using.
Operating SystemmacOS 10.14/10.15 ComputerApple Mac series computer with on-board USB
* Even if connected to a USB 3.0 port, the performance of the product will not change.


* Mac computers running Microsoft Windows are not supported.

Cautions and Limitations
•Before you start up your sequencer or related software, use a USB cable to connect the SY-1000 to your computer and turn on the power of SY-1000.
•Do not turn off the power of the SY-1000 or disconnect the USB cable during playback or recording. Doing so may cause your software or operating system to shut down abnormally.
•You must first exit your sequencer or related software, and then switch off the SY-1000's power or disconnect the USB cable.
•If you start or restart Mac while SY-1000 is still connected to Mac, the driver may not be loaded properly and you may not be able to use SY-1000.In such a case, disconnect SY-1000 and connect it to another USB port or turn on the power of SY-1000 after Mac starts up.
•You must disconnect the SY-1000 from the computer before performing a software update for macOS. If you performed the macOS software update with the SY-1000 left connected, you will need to re-install the driver.
•If the SY-1000 does not work correctly after resuming from Sleep mode or after restarting the operating system, you should exit all applications that use the SY-1000, and then disconnect the USB cable of the SY-1000 and reconnect it.


Installation

* Be sure to close all running applications beforehand. Your computer will be restarted during driver installation procedure.
* The actual screen display and installation procedure are subject to change. Refer to the latest installation procedure for your version of macOS. •macOS Mojave (macOS 10.14) Driver Installation and Troubleshooting   
•macOS Catalina (macOS 10.15) Driver Installation and Troubleshooting   

1.Start computer with all USB cables disconnected.(except the keyboard and mouse)
* Do not connect SY-1000 to your computer until instructed to do so.

2.Double-click SY1000_USBDriver1014.pkg to launch the installer.
3.Follow the instructions on the screen to proceed with installation.
* If the message "System Extension Blocked" appears during installation, click [OK].
* If the message ""Installer" would like to access files in your Downloads folder. " appears during installation, click [OK].

4.When the installation is completed, click [Restart] to restart your computer.
* If you are prompted to confirm wether to move the installer to the Trash, click [Keep].
* It may take some time for restarting the computer.


When the computer restarts, connect SY-1000 to the computer with a USB cable, and turn on the power of SY-1000.

Next, allow the driver to be loaded.
If this permission is not given, the computer will not recognize the unit when it is connected.Be sure to follow the procedure below to allow the driver to be loaded.

* Allow loading of the driver within 30 minutes of installing the driver. Loading will not be allowed once 30 minutes have passed.
* No permission is required in the following cases: (driver loading is allowed):
•When reinstalling a driver that was allowed previously.
•When updating from macOS on which the same driver had been previously installed.
5.In "System Preferences," click "Security & Privacy."
6.Click the General tab.
A message will be displayed indicating whether the system software was blocked from loading.
7.If displayed, confirm that the publisher is "Roland Corporation" and click "Allow".
* If the loading of system software of multiple publishers is blocked, click "Allow" to display a list of developers. Select "Roland Corporation" and then click [OK].
* If the [Allow] button is grayed out, click the lock icon on the lower left to unlock it.

8.If prompted to restart, click [OK].

This completes installation of the SY-1000 driver.

* The Readme file and driver uninstaller are installed in the Applications - BOSS - SY-1000 Driver folder.
SY-1000 cannot be used or recognizedIf SY-1000 cannot be used after installing the driver, Install Helper can be used to check driver installation status.Install Helper (.app) is located in the same folder as the driver installer (SY1000_USBDriver1014.pkg). Double-click the app and follow the instructions on the screen. Resolution for the driver installation status will be displayed.

Before you begin

Settings for audio input and output on macOS
1.Use a USB cable to connect the SY-1000 to your computer and turn on the power of SY-1000.
2.Open "System Preferences" and click [Sound].
3.Select "SY-1000" for each of the following settings:
•"Play sound effects through" under the "Sound Effects" tab
•"Select a device for sound output" under the "Output" tab
•"Select a device for sound input" under the "Input" tab


Settings for MIDI input and output on macOS
1.Use a USB cable to connect the SY-1000 to your computer and turn on the power of SY-1000.
2.In the Applications - Utilities folder, double-click "Audio MIDI Setup" to start it up.
3.From the Window menu, choose "Show MIDI Studio" to open the MIDI Studio window.
4.In the "MIDI Studio" dialog box, make sure that "SY-1000" is displayed.
* If "SY-1000" is not shown, or is shown in gray, the SY-1000 has not been recognized correctly. Try clicking "Rescan MIDI". Alternatively, switch the power of the SY-1000 off, then back on again.
* If you installed a different version driver, it is possible that the previous settings are still present. If so, click the grayed "SY-1000" to select it, and then click "Remove Device" to delete the previous settings.

5.Click "Add Device" 2 times. "New external device" icons will appear.
6.For each "New external device," specify the "Device Name." 1.Double-click the added "New external device".
2.In the "Device Name" field, enter the name as follows.

1st New external device SY-1000
2nd New external device SY-1000 DAW CTRL

* You don't have to enter anything for the "Manufacturer" and "Model" fields.

7.Using your mouse, drag the up/down arrows indicating the input/output port to make the following connections. •The 1st ▲/▼ of the "SY-1000" to the ▲/▼ of the added "SY-1000"
•The 2nd ▲/▼ of the "SY-1000" to the ▲/▼ of the added "SY-1000 DAW CTRL"

8.From the Audio MIDI Setup menu, choose "Quit Audio MIDI Setup" to exit the settings.

Before you use the SY-1000 with software
1.Use a USB cable to connect the SY-1000 with your computer. Then, start up the software you will be using.
2.Select "SY-1000" in the audio driver setting of your software.
3.Select "SY-1000" in the MIDI driver setting of your software.

For details, refer to the manual that came with your software.


To change the settings

To change or verify settings
1.Use a USB cable to connect the SY-1000 to your computer and turn on the power of SY-1000.
2.Open "System Preferences" and click "SY-1000."
3.The Driver Settings Panel is displayed.

About the items in the Driver Settings Panel
"SAMPLE RATE"Displays the present sample rate.  "Audio Buffer Size"You can adjust the audio input/output buffer size.Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability. "Recording Margin"If the recorded audio data contains sound dropouts or noise even after you've adjusted the audio buffer size in your software and also adjusted the above "Audio Buffer Size," try increasing this "Recording Margin" setting.
* For some software, it may not be possible to adjust the buffer size.
"Recording Timing"If the timing of the recorded audio data is not correct, adjust this value. Note)
If you click the [Apply] while your audio software is running, the setting changes won't be immediately reflected. Only after all audio software have been quit, and the software is then started once again will the settings become effective.

To uninstall
1.Start computer with all USB cables disconnected.
(except the keyboard and mouse)
2.Double-click "Uninstaller."
3.The display will indicate "This uninstalls SY-1000 driver from this Mac."; click [Uninstall].
* If any other message appears, proceed as directed by that message.

4.The display will indicate "Are you sure you want to uninstall the driver?"; click [OK].
5.A dialog box will ask you for a password; enter your password and click [OK].
6.The display will indicate "Uninstallation is completed."; click [Restart]. Your computer will then restart.
* It may take some time for restarting the computer.



Troubleshooting

Cannot install/uninstall the driver
Follow the procedure described below to start the installer/uninstaller.1.Hold down the Control key and click the installer/uninstaller icon.
2.On the menu that appears, select "Open."
3.When you are prompted to confirm that you want to start the application, click "Open."
Check the security settings.1.In "System Preferences," click "Security & Privacy."
2.Click the lock icon on the bottom left. When a dialog box requesting a password appears, enter the administrator's password to unlock.
3.On the General tab, change the "Allow apps downloaded from" setting to "App Store and identified developers."
* When you finish installing or uninstalling the driver, change the setting back to the original setting using the same procedure.


SY-1000 cannot be used or recognized
Check the driver installation status.If SY-1000 cannot be used after installing the driver, Install Helper can be used to check driver installation status.Install Helper (.app) is located in the same folder as the driver installer (SY1000_USBDriver1014.pkg). Double-click the app and follow the instructions on the screen. Resolution for the driver installation status will be displayed. Check the security settings to see if the loading of the driver is blockedAfter installation, permission must be given for the driver to load.If this permission is not given, the computer will not recognize the unit when it is connected.1.In "System Preferences," click "Security & Privacy."
2.Click the General tab.
A message will be displayed indicating whether the system software was blocked from loading.
3.If displayed, confirm that the publisher is "Roland Corporation" and click "Allow".
* If the loading of system software of multiple publishers is blocked, click "Allow" to display a list of developers. Select "Roland Corporation" and then click [OK].
* If the [Allow] button is grayed out, click the lock icon on the lower left to unlock it.

4.If prompted to restart, click [OK].
5.Use a USB cable to connect the SY-1000 to your computer and turn on the power of SY-1000.
Did the computer enter a Sleep mode while the SY-1000 was connected with its power turned on?If the computer entered a Sleep mode while the SY-1000 was connected with its power turned on, it may not operate correctly. In this case, after resuming, exit all software that are using the SY-1000, and then turn on the power of the SY-1000 once again. If you start or restart Mac while SY-1000 is still connected to Mac, the driver may not be loaded properly and you may not be able to use SY-1000.In such a case, disconnect SY-1000 and connect it to another USB port or turn on the power of SY-1000 after Mac starts up.
No sound is heard; cannot playback or record
After installation, permission must be given for the driver to load.If this permission is not given, the computer will not recognize the unit when it is connected. Could you have entered Sleep mode during playback or recording?If you entered Sleep mode during playback or recording, it will no longer be possible to play back or record from the SY-1000. Exit all currently playing or recording software, and switch the power of the SY-1000 off, then back on again. Try adjusting the audio buffer size of the driverIf the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording. In such cases, you should refer to "To change or verify settings," and increase the size of the buffer.
Occasional disruptions in the sound or noises occur
Try adjusting the audio buffer size for the software you're using.First, try adjusting the audio buffer size for the software you're using.
If sound dropouts or noise still occur during playback or recording, try adjusting the "Audio Buffer Size" in the Driver Settings panel.
* For some software, it may not be possible to adjust the buffer size.
Could you have performed a macOS software update while the device was still connected?If you performed the macOS software update with the device left connected, drop-outs may occur in the sound. If this occurs, please re-install the driver. Is the SY-1000 connected to a USB hub?Try connecting the SY-1000 directly to the USB connector of your computer itself.
Occasional disruptions in the sound or noises are in the recorded audio data
If the recorded audio still contains sound dropouts or noise even after you've adjusted the audio buffer size as described in "Occasional disruptions in the sound or noises occur" (above), try increasing the "Recording Margin" in the Driver Settings panel.

* For some software, it may not be possible to adjust the buffer size.

[admin]

SY-1000 Win10 USB driver   = and read the README file in the zip download for troubleshooting the install

https://www.boss.info/global/support/by_product/sy-1000/updates_drivers/5d0fd075-2737-4f48-b855-c0c68323d389/

SY-1000 Driver Ver.1.0.1 for Windows® 10

(Note)
In no event shall Roland Corporation ("Roland") be liable to end-users for any damages whatsoever, including but not limited to financial damages for loss of business profits or business information arising from the use of, or inability to use this product. The foregoing provision is effective even if Roland has been advised of the possibility of such damages.

* Any modification, duplication, distribution, or reproduction of material (including the files related to this driver) without permission from Roland Corporation ("Roland") is prohibited.

* Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
* ASIO is a trademark and software of Steinberg Media Technologies GmbH.
* All product names mentioned in this document are trademarks or registered trademarks of their respective owners.


Driver for Windows 10

Your computer downloads the Windows® 10 driver for SY-1000 automatically from the Internet when SY-1000 is connected to the computer.

•This driver also supports ASIO(Steinberg Audio Stream I/O Interface).

* When using a touch-enabled PC, replace the words "click" and "right-click" in this document with "tap" and "press and hold", respectively.


System requirements
Operating System
Microsoft® Windows® 10 (64-bit Edition/32-bit Edition)
* Windows 10 Mobile is not supported.

Computer
Windows-compatible PC equipped with USB port
* Intel chipset is recommended.
* SY-1000 may not perform to its full specs when used with an added USB 2.0 interface card.
* This product cannot be used with a USB 3.0 port that is not compatible with USB 2.0 specification.
* If this product does not work correctly when connected to a USB 3.0 port, you will need to connect it to a USB 2.0 port.
* Even if connected to a USB 3.0 port, the performance of the product will not change.


* This driver cannot be used in a virtual Windows environment, such as Hyper-V or Virtual PC.
* Mac computers running Microsoft Windows are not supported.
Other
Internet connection
* The Internet connection is needed to download the driver.

Cautions and Limitations
•Sound interruption or other less-than-perfect outcomes may be experienced if your computer's performance and specifications are somewhat inadequate. The types of applications you use and the way in which you use them can also influence the experience you receive.
•If the PC is started up while the SY-1000 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the SY-1000. In such cases, connect the SY-1000 to another USB port or turn on the power of SY-1000 after the PC starts up.
•If the SY-1000 does not work correctly after resuming from Sleep mode, you should exit all applications that use the SY-1000, and then turn the power of the SY-1000 off and on again.
•If the USB cable is disconnected and reconnected while the SY-1000 is in use, or if the power of the SY-1000 is turned off, then on again, it may stop operating correctly. If this occurs, after resuming, you should exit all applications that use the SY-1000, and turn the power of the SY-1000 off, then on again.
•If your computer was experiencing a heavy processing load, such as when accessing a CD-ROM Drive or network while the SY-1000 was being used, the SY-1000 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again. If you are still unable to play back or record, quit all programs that are using the SY-1000, then turn the SY-1000 off and then on again.
•Audio clicks and pops may occur during playback or recording if you connect or disconnect other USB devices (such as USB memory) or turn another USB device on/off while using the SY-1000.
•In some cases, you may not obtain the expected level of performance if you're using a USB-connected hard disk at the same time as the SY-1000. Do not use a USB-connected hard disk as the storage destination for the audio that you're playing back or recording.


Installation

* To reinstall or update the driver, refer to "To reinstall."
1.Disconnect all USB devices except keyboard and mouse, and then start Windows.
2.Check that the computer is connected to the Internet.
3.On Windows, close the "Sound" settings screen of the Control Panel and all running applications.
4. Turn on the power of SY-1000 and connect it to the computer using a USB cable.
The driver will be installed automatically.
5.A few minutes later, click the start button.
* If "All apps" appears, click "All apps."

6.Open the BOSS folder.
If the "SY-1000" icon is displayed, the installation is completed.

* Under normal conditions, the driver installation is completed in several minutes.It may take about 10 minutes depending on the Internet connectivity or if there are other drivers being installed for other devices.
* A problem may have occurred if SY-1000 is connected but cannot be used after waiting for 10 minutes.Refer to "Troubleshooting."


Before you begin

Input/output device settings for your application

In order to obtain optimal performance from your applications, specify the input/output device for your applications as described below. (For details on making these settings, refer to the owner's manual for your application.)

* If you are unable to select the SY-1000 device, a problem may have occurred. Refer to "Troubleshooting."

Audio Playback/Recording devices

Of the total audio input/output channels provided by the SY-1000, there are 8 INs and 8 OUTs
You can use the Playback/Recording devices shown below.

[WAVE OUT Devices]
OUT (SY-1000)
GK 1-2 (SY-1000)  = High E & B String
GK 3-4 (SY-1000)  = G & D String
GK 5-6 (SY-1000)  = A & Low E String
*   If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed.

[WAVE IN Devices]
IN (SY-1000)
GK 1-2 (SY-1000)  = High E & B String
GK 3-4 (SY-1000)  = G & D String
GK 5-6 (SY-1000)  = A & Low E String
*   If you've specified a different name in the "Sound" settings of the Control Panel, the name you specified will be displayed.

Setting the playback/recording device in Windows

Set SY-1000 as the default device to allow its use in "Groove Music" and Windows Media Player.
1.Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* If the icon view is selected for the Control Panel, click "Sound."

2.In "Playback," right-click the device that you want to use for playback (such as the SY-1000's "OUT"), and choose "Set as Default Device."
* The "Set as Default Device" message does not appear if the device is already set as the default device.
* A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."

3.Similarly, in "Recording," right-click the device that you want to use for recording (such as the SY-1000's "IN"), and choose "Set as Default Device."
* The "Set as Default Device" message does not appear if the device is already set as the default device.
* A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."

4.Click [OK] to close "Sound."

Device settings for ASIO-compatible applications

When using the SY-1000 with an ASIO-compatible application, select "SY-1000" as the ASIO setting for your application.

* To prevent an audio feedback loop or double monitoring, make settings on your application to turn monitoring off.
* The SY-1000 main unit does not support ASIO Direct Monitor, but if you use Cubase, by enabling Direct Monitoring in the Cubase setting, you can prevent loop oscillation of audio equipment and duplicate monitoring.
* When using the SY-1000 with ASIO, we recommend that you set your application so that it does not use the Microsoft GS Wavetable Synth. (In order to decrease the load, and for convenience when changing Audio Buffer Size of the driver.)

MIDI input/output device

* In the Windows Media Player, the MIDI input/output device of SY-1000 cannot be used.
Please select the following device in your MIDI compatible application.
[MIDI OUT devices]
SY-1000
SY-1000 DAW CTRL

[MIDI IN devices]
SY-1000
SY-1000 DAW CTRL 

Opening online document
When the driver installation is completed, you can open the Readme file (this document) by following the procedure described below.
Use this file for troubleshooting and for checking how to set up the driver.
1.Click the start button.
* If "All apps" appears, click "All apps."

2.Open the BOSS folder and then click "SY-1000 Readme".

3.The online document for the driver is displayed.





Changing/checking driver settings

* If the Windows monitoring function is enabled, it won't be possible to change the driver settings. Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.
1. Click the start button.
* If "All apps" appears, click "All apps."

2. Open the BOSS folder and then click "SY-1000".
3.The "SY-1000 Driver Settings" dialog box will appear.
* For details on the setting items, refer to "About the items in the Settings dialog box."


About the items in the Settings dialog box

SAMPLE RATE
Displays the present sample rate.
To change the sample rate, select a sample rate from the menu.
* When the sampling rate is switched, a small pop noise may be heard, but this does not indicate a malfunction.

Audio Buffer Size
You can adjust the audio input/output buffer size. (By default, this will be the sixth position from the left.)Decreasing the buffer size will shorten the latency and improve realtime performance, but might make it more likely that you will experience audio clicks and pops, depending on your computer's processing power and the song data load.
Increasing the buffer size will lengthen the latency, but will make audio streaming more stable, and it will be less likely for audio clicks and pops to occur.In general, you'll probably want to decrease the buffer size for better realtime performance if you're playing a software synthesizer in real time, or if you're monitoring an audio input that's being passed through your DAW software.
Conversely, you can increase the buffer size to prevent audio clicks and pops if you're recording or playing back song data that contains numerous tracks and presents a heavy processing load.By changing the buffer size as appropriate for your situation, you can obtain the right balance between realtime performance and audio streaming stability.
* Note!
If you use an application with an audio equipment test function, after changing the buffer size, carry out a test.

ASIO Buffer Size
This is the buffer size that can be set by the ASIO application. 

"Match with the ASIO sample rate" check box
This option matches the Windows sound sample rate, e.g. MME, DirectSound, or WASAPI, with the ASIO sample rate. Select this check box when using an ASIO-compatible application concurrently with a Windows sound-compatible application such as Windows Media Player.

"Show README" button
This button displays the README file (this document).

Information
This field shows the driver version.

To reinstall
1.Delete the driver as described in "To uninstall."
* When you uninstall, the settings of the Driver Settings dialog box will be initialized. For details on the setting items, refer to "About the items in the Settings dialog box."

2.Install the driver as described in "Installation."


To uninstall
1.Disconnect all USB devices except keyboard and mouse, and then start Windows.
* Be sure to also remove the SY-1000's USB cable.

2.Exit all applications before you begin the uninstallation.
* Please wait for about 10 seconds until these applications exit completely.

3.Right-click the start button and then click "Apps and Features" or "Programs and Features".
4.In the list, select SY-1000 Driver, and then click "Uninstall" or "Uninstall/Change".
* The driver is not installed if SY-1000 Driver is not displayed in the list.You do not need to uninstall the driver.

5.If a message confirming the uninstallation appears, click "Uninstall".
6.If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.

7.The display will indicate "The installed SY-1000 Driver will be uninstalled." and click the [OK].
8.When the message "Uninstallation was completed." is displayed, click [OK] to restart Windows.


Troubleshooting

Cannot install the driver
Check the status of the device
Under normal conditions, the driver installation is completed in several minutes.If the SY-1000 is connected but cannot be used after waiting for 10 minutes, follow the procedure below and check the status of the device.
1. Turn on the power of SY-1000 and connect it to the computer using a USB cable.
2.Right-click the start button and then click "Device Manager".
3.In the View menu, click "Devices by type".
4.Click "Sound, video and game controllers" or "Other devices" to display the SY-1000 device.
5.When the SY-1000 device appears, double-click it to open the "SY-1000 Properties" screen.
6.Under the General tab, check the "Device status" field.
If the message in this field is "This device is working properly.", the driver installation is completed.Otherwise, the driver installation may have failed.See other topics in Troubleshooting for driver installation problems.

Is your computer connected to Internet?
To install this driver, your PC must be connected to the Internet.Check that your PC is connected to the Internet (for example by using a Web browser), and then install the driver again by following the steps described in the "Installation" section.

Reconnect SY-1000
The device recognition may have failed.
Disconnect SY-1000's USB cable, turn off the power of SY-1000 and turn it on again, and then reconnect it to your PC.

Install the driver manually
Depending on the Internet connectivity, the driver may not be installed automatically.If this is the case, follow the procedure below to install the driver.
1. Turn on the power of SY-1000 and connect it to the computer using a USB cable.
2.Right-click the start button and then click "Device Manager".
3.In the View menu, click "Devices by type".
4.Click "Sound, video and game controllers" or "Other devices" to display the SY-1000 device.
5.Right-click SY-1000, and then select "Update driver" or "Update Driver Software".
6.Select "Search automatically for updated driver software".
Your PC starts searching for the driver, and the driver is installed automatically.

The installation is completed if the "Windows has successfully updated your drivers" or "Windows has successfully updated your driver software" message is displayed. Click "Close".If the "System Settings Change" dialog box appears, click [Yes] to restart Windows.

If Windows Update is running, you may not be able to install the driver.
When Windows Update is completed, install the driver again according to the Installation procedure.

Cannot select/use the SY-1000 device

Was the driver installed correctly?
The driver may not be installed properly.See the "Cannot install the driver" section.If you cannot use SY-1000 after the driver is installed, reinstall the driver by following the procedure described in the "To reinstall" section.

Could the SY-1000 be in use by other software?
Exit all applications that are using the SY-1000, and turn the power of the SY-1000 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.

Is the SY-1000 WAVE/MIDI device name displayed?
If the device name is not displayed, exit all applications that are using the SY-1000, and turn the power of the SY-1000 off, then on again.
If this does not solve the problem, use the procedure described in "To reinstall" to reinstall the driver.

Did the computer enter a Sleep mode while the SY-1000 was connected with its power turned on?
If the SY-1000 does not work correctly after resuming from Sleep mode, you should exit all applications that use the SY-1000, and then turn the power of the SY-1000 off and on again.

Was the USB cable disconnected and reconnected while the SY-1000 was being used, or was the power of the SY-1000 turned off, then on again?
If the USB cable is disconnected and reconnected while the SY-1000 is in use, or if the power of the SY-1000 is turned off, then on again, it may no longer operate correctly. If this occurs, exit all applications that are using the SY-1000, and turn the power of the SY-1000 off, then on again.

If the PC is started up while the SY-1000 is still connected to the PC with its power turned on, the driver may not be loaded properly and you may not be able to use the SY-1000.
In such cases, connect the SY-1000 to another USB port or turn on the power of SY-1000 after the PC starts up.

Cannot change the sample rate from Driver Settings/Application.

During playback or recording, the sample rate cannot be changed in the Driver Settings dialog box.
Change the sample rate within the currently-used application, or quit the application and then change the sample rate in the Driver Settings dialog box.

Are you using another application?
During playback or recording using another application, the sample rate cannot be changed.

Is the Windows Sound Control Panel open?
If the Windows Sound Control Panel is open, sometimes the sample rate cannot be changed.

If the Windows monitoring function is enabled, the sample rate cannot be changed.
Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.

If the Microsoft GS Wavetable Synth is used, the sample rate cannot be changed.
Do not use Microsoft GS Wavetable Synth.

A number such as "2-" is now displayed at the beginning of the device name

Could you have connected the SY-1000 to a different USB port?
If you connect the SY-1000 to a different USB port, the operating system may automatically add a number to the beginning of the device name.
Even if this occurs, it will not cause any problems with the operation of the SY-1000.
* If you want to restore the device name that does not have this added number, connect the SY-1000 to the same USB port as when you installed it, or reinstall the driver as described in "To reinstall."

The screen indicates "Device currently used by another application." and driver settings cannot be made

Are you using another application?
The driver settings cannot be changed while it is being used by an application.

If the Windows monitoring function is enabled, it won't be possible to change the driver settings.
Refer to "Could the Windows monitoring function be enabled?" and disable monitoring.

No sound is heard; cannot playback or record

Was the driver installed correctly?
Could the SY-1000 be in use by other software?

Did you make settings as described in "Before you begin" so that the SY-1000 driver could be used?
The SY-1000 cannot be used unless you make these settings. Refer to the sections on "Before you begin."

Could you have entered Sleep mode during playback or recording?
If the SY-1000 does not work correctly after resuming from Sleep mode, you should exit all applications that use the SY-1000, and then turn the power of the SY-1000 off and on again.

During playback or recording, did you turn the power of the SY-1000 on/off, or disconnect and reconnect the USB cable?
If you turn the power of the SY-1000 on/off or disconnect and reconnect the USB cable during playback or recording, the SY-1000 will no longer be able to play back or record. Stop playback or recording, and then start playback or recording once again. If you are still unable to play back or record, quit all programs that are using the SY-1000, then turn the SY-1000 off and then on again.

Try adjusting the audio buffer size of the driver
If the size of the driver's audio buffer is too small, sound may not be produced, or it may be impossible to carry out normal playback and recording.In such cases, you should refer to "Changing/checking driver settings," and increase the size of the buffer. 

Sound played by your computer is inaudible or too soft

Could you have turned down the volume of the device or application in the Volume Mixer?
The system's Volume Mixer lets you adjust the volume for each device or application.
1.Open the "Control Panel," and switch "View by:" to "Category."
2.Click "Hardware and Sound," and then click "Adjust system volume."
3.The Volume Mixer will appear. From the "Device" pulldown menu, choose the device that you're using for playback, and adjust the volume.

Are you using voice communications software?
If you're using voice communications software, the volume of the audio device might be automatically adjusted
according to the status of communications.
If so, disable automatic volume adjustment as follows.
1.Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* If the icon view is selected for the Control Panel, click "Sound."

2.In the "Communications" tab, change the setting of the item "When Windows detects communications activity" to "Do nothing."
3.Click [OK] to close "Sound."

Part of the playback is wrong: e.g., notes are broken off prematurely, or some notes are lost

Problems may be solved by making the settings shown below.

Try adjusting the audio buffer size of your software
If your software allows you to adjust the audio buffer size, try changing the setting.Normally, clicks and pops can be eliminated by increasing the buffer size.

Try adjusting the audio buffer size of the driver
f your software does not allow you to adjust the buffer size, or if adjusting the buffer size in your software does not solve the problem, you may be able to solve the problem by changing the driver's audio input/output buffer size.
Try adjusting the buffer size as described in "Changing/checking driver settings."

Try updating the driver of your display adapter
You may be able to eliminate clicks and pops by updating the driver for the display adaptor installed in your computer.

Windows Update / Microsoft Update
You may be able to solve the problem by updating your system with "Windows Update" or "Microsoft Update" provided by Microsoft.

Check the power management settings
1.Click the start button and then click "Settings(*)".
2.Click "System" and then click "Power & sleep".
3.In Related settings, click "Additional power settings".
4.In "Choose or customize a power plan," choose "High performance."
* If the "High performance" plan is not shown, click "Show additional plans."

5.In the High performance area, click "Change plan settings."
6.Click "Change advanced power settings."
7.In the Advanced Settings, click the "+" symbol for "Hard Disk," and click the "+"symbol for "Turn off hard disk after" to open it.
8.Click "Setting (Minutes)," and click the down arrow to change the setting to "Never."
9.Click [OK] to close the Power Options window.
10.Close the "Edit Plan Settings" screen.

"Performance Options" settings of System Properties
1.Open File Explorer.
2.Right-click on "This PC" in the Navigation pane on the left side and select "Properties".
3.At the left, click "Advanced system settings."
4.If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.

5.Click [Settings] of the Performance section, and then click the [Advanced] tab.
6.Select "Background services," and click [OK].
7.Click [OK] to close "System Properties."

Could the Windows monitoring function be enabled?
If the Windows monitoring function is enabled, the input sound might be heard in duplicate (doubled), or a feedback loop (oscillation) might occur.
If so, disable the Windows monitoring function as follows.
1.Open "Control Panel," click "Hardware and Sound," and then click "Sound."
* If the icon view is selected for the Control Panel, click "Sound."

2.In "Recording," select the device that you're using for input (such as SY-1000 "IN"), and click "Properties."
* A problem may have occurred if the devices above cannot be selected. Refer to "Troubleshooting."

3.Open the "Listen" tab, and clear the check box "Listen to this device."
4.Click [OK] to close "Properties."
5.Click [OK] to close "Sound."

Audio clicks and pops occur in the playback or recording immediately after the system has started up, or immediately after the computer has been woken from a Sleep state
Wait a few moments before you perform playback or recording. Clicks or pops may occur in the sound if a LAN is operatingTry disabling the LAN in the Device Manager.

Playback or recording is interrupted, and then you cannot resume playback or recording
Was your computer experiencing a heavy processing load?
If your computer was experiencing a heavy processing load while the SY-1000 was being used, the SY-1000 may no longer operate correctly. If this occurs, stop the playback or recording, then try starting playback or recording over again.
If you are still unable to play back or record, quit all programs that are using the SY-1000, then turn the SY-1000 off and then on again.

Copyright (C) 2019 Roland Corporation. All rights reserved.


Solve SY-1000 Win 10 USB Driver installation problem

Contact RolandUS Guitar Product Support @ Zendesk
https://rolandus.zendesk.com/hc/en-us/sections/200467249-Knowledge-Base


The Roland Zendesk support sent me a zipped driver for Windows 10 and the SY-1000
It at least loads now!
Thanks

[admin]

Solve SY-1000 Win 10 USB Driver installation problem

Contact RolandUS Guitar Product Support @ Zendesk
https://rolandus.zendesk.com/hc/en-us/sections/200467249-Knowledge-Base


The Roland Zendesk support sent me a zipped driver for Windows 10 and the SY-1000
It at least loads now!
Thanks

https://rolandus.zendesk.com/hc/en-us/requests/new

[szilard]

Solve SY-1000 Win 10 USB Driver installation problem

The Roland Zendesk support sent me a zipped driver for Windows 10 and the SY-1000
It at least loads now!

I had a problem downloading the driver on Win10 Pro 64 bit. I just upgraded my DAW from Win7.1 Dec. 2019. A couple weeks ago (2/11) the Zendesk didn't have copies of the drivers. I have a laptop with Win10 home 64 bit and that worked for me so I copied the drivers over from that machine. I tried to debug the problem on the MS forum, but didn't figure it out. Anyway looks like there may be a problem with windows ... 

[gumtown]

Remember that most Windows 10 drivers (for all equipment) are not supplied directly by vendors,
but are automatically downloaded from the internet via Microsoft when the new USB device is first plugged in to a USB port.

[szilard]

The automatic download didn't work on either of my win10 computers. On both machines it recognized the device, but not that it was an audio device. In device manager it showed up as Device other or something, but it did recognize that it was an SY-1000. I then right clicked and selected update driver and on Win10 home 64 bit the driver installed correctly, but on Win10 pro 64 bit it didn't. I followed the instructions and trouble shooting tips in the driver download to no avail. FWIW.

[gumtown]

Have you updated the SY-1000 to the latest Firmware (1.03 currently) as the driver will not recognize the SY-1000 unless it has the latest firmware installed.
https://www.boss.info/global/support/by_product/sy-1000/updates_drivers/d6bf0b5f-b70b-47b5-b12f-a1aa08a58948/

Also check the Windows Security settings for "Sound card mic input", may not sound relevant, but does stop audio devices from loading (and spying on you).

After starting the application, if connecting BOSS TONE STUDIO for xxxxx is not possible, then in Windows 10, set "Allow apps to access your microphone" to "On."
1. Click [Start], then [Settings].
2. Click [Privacy].
3. Click [Microphone] on the left side.
       The microphone setting is displayed.
4. To change the setting, move the "Allow apps to access your microphone" switch to "On."
5. Close the window and quit Settings.

[szilard]

Have you updated the SY-1000 to the latest Firmware (1.03 currently) as the driver will not recognize the SY-1000 unless it has the latest firmware installed.
https://www.boss.info/global/support/by_product/sy-1000/updates_drivers/d6bf0b5f-b70b-47b5-b12f-a1aa08a58948/

Also check the Windows Security settings for "Sound card mic input", may not sound relevant, but does stop audio devices from loading (and spying on you).

After starting the application, if connecting BOSS TONE STUDIO for xxxxx is not possible, then in Windows 10, set "Allow apps to access your microphone" to "On."
1. Click [Start], then [Settings].
2. Click [Privacy].
3. Click [Microphone] on the left side.
       The microphone setting is displayed.
4. To change the setting, move the "Allow apps to access your microphone" switch to "On."
5. Close the window and quit Settings.

First thing I did was update the firmware. And "Allow apps to access your microphone" is set to "On."

[admin]

There are reports from Windows 10 users that that the Boss Tone Studio for SY-1000 recently stopped working.

On the Facebook SY-1000 Group, Jared Gunston discovered with last week's  Windows 10 update, the old SY-1000 USB Driver Version 1.0.0.0 ceases to work.

But as of today, it can become functional AFTER allowing Windows 10 to update new security files
AND install the new Roland SY-1000 USB Driver Version 1.0.1.0

Win 10 Update shows this as "ROLAND - MEDIA - 1.0.1.0"



(details)
 


https://www.facebook.com/groups/VGuitarForums/1465498407172907/?comment_id=1465928857129862&reply_comment_id=1465999953789419&notif_id=1597739103782512&notif_t=group_comment_mention   

[JaredGunstonTV]

Glad you updated, Just an update, I am on windows 1909 not the latest Windows 2004.

MY POST MORE MORE DETAILS:
Simple... But easy to miss.

I tried engaging services to force it, adding devices through device manager, uninstalling USB hosts, different USB ports, update chipset and serial IO drivers, etc and just could not get it to work.

I turned off windows updates because I am happy on 1909 and 2004 made my laptop sluggish and bloaty and when I ran debloaters the windows experience felt like everything was gone except the sluggishness.

To my knowledge and understanding, windows update has nothing to do with a Boss and Roland product... BUT... If you having the problem and you getting the yellow triangle under OTHER DEVICES / SY-1000 in device manager, turn on updates and watch. ROLAND MEDIA will install. I've never heard of this service/driver or seen it mentioned anywhere, but once that installed and I reset my PC all is working just fine.

If it fails to install, click retry. Mine failed first time and after clicking retry no problems.

[admin]