Impossible to load patches on MOOER GE300

Started by seek18, July 25, 2023, 07:00:08 AM

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seek18

Hello group. I have a MOOER GE300 (the big one, not the lite one) and I'm trying to load the Mooer Studio swap patches but it's impossible for me. I get this message (see photo) it happens to me with all the patches. any idea of my mistake? thank you


Elantric

#1
Verify the patches you are loading are genuine GE300 patches, and not GE150 , GE250 patches. And be sure GE300 has all latest firmware and using latest Mooer Studio Editor. .

I get that error when I attempt to load a GE150 patch. - All Mooer GE pedals use same file extension , but GE300 will only load GE300 patches.

seek18

Yes, I am using the correct and specific patches. but that error appears. that's why I'm lost. thank you

sixeight

Try saving and reloading a patch of your device. Then you'll know if the problem is with the patch itself or with the wiring or computer. Try different port and cable as well.