One Moment I'm On Roll & Then - - -

Started by Hurricane, July 05, 2017, 01:56:25 PM

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Hurricane

 8)

My 90 day old T.C. Helicon VL3X just took a dump  :o
It failed a week ago leaving me a white out screen - a reset fixed that till ....
¡ ProAudioStar has only a 30 day return policy !
I should have read the return policy
a few times to have that sink in .

One step forward and two back .

EZ :

HR


Majiken

Ouch  :-[! I got one too, no issues so far; please update regarding the issue and its fix  ???
Take what you need, put back a bit more, leave the place behind you better than it was before :-)

www.majiken.rocks

Hurricane

8)

Sent it out on the 19th and decided today to check to see what was up .
I am in southern California and the warranty service center is in Las Vegas NV
a distance of 240 miles/387 kilometers .

I expected to hear :

[ " Oh yeah we have it , it's soon up on the docket to review " ]

Or something like that . I had already checked my email first , that's when
I saw an email from the service center in saying it's fixed and it's tracking # - 

¡ ¿ :o A 7 day turn around  :o ? !
;) This is not normal in a perfect world  ;D -

So I played it out and called to see what my unit's status was - While I waited I thought of
how this unit maybe/might have an intermittent problem(s) and was glossed over and sent back .

Soon I'm told a LCD and two caps were replaced , my blood pressure returned to normal  ;) - Tomorrow
after it arrives is the acid test to see if this sucker works .

Time will tell if it's a solid repair/unit to rely on .

EZ :

HR

Hurricane

8)

Suckers workin super fine now , the 7 day turn around blew my
mind , this includes the shipping time too .

Looks like the LCD shorted out and or two caps blew and
that was it .

:o Audio on headphone test showed really loud gain that rattled
my headphones ouch , I had to go to the manual and - ooops
there it was in black&white how to adjust the headphone gain .

I thought the display was sort of chessey  ::) to begin
with when I first turned it on before it failed , now the new LCD
is so bright it sort of blinded me and I couldn't see the 4 small 
mixer knobs to adjust the headphones - ¡ hence me fryin me ears arrrrr ! :P .

I haven't even scratched the surface on these presets , there are
so many . Just the few I liked ( 9 so far ) are with in the first 70
presets of the hundreds & hundreds available .

There are one's I glossed over that could have potential once I custom tweak them
to my own personal taste/liking .

I'm hooking into my Focusrite Scarlett 6i6 now .

This is gonna be fun  ;)...........

..............;D I'm a Happy Camper
EZ :

HR