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Author Topic: Firehawk 1500 owners GAFFER TAPE OVER YOUR MIDI IN & OUT  (Read 258 times)

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lyndasfarn

Firehawk 1500 owners GAFFER TAPE OVER YOUR MIDI IN & OUT
« on: October 11, 2016, 04:45:08 PM »

Potential Firehawk 1500 owners "BEWARE" GAFFER TAPE OVER YOUR MIDI IN & OUT
Line6 it seems when they find it to hard to do something, even though they have advertised it and put it in the manual, like the Firehawk 1500 can transmit 18 different MIDI CC#s for Global functions. They are telling me that it's a "type error"

See Line6 support reply to: "When will midi functionality as shown in Pilots Guide be available"


"I m sorry but the Firehawk 1500 midi features will only allow you to change patches. The info in the back of the manual
is not correct. I apologize for the inconvenience.
Thanks,
Will - Line 6 Support"



So if it doesn't work they will just say "The manual is incorrect"
I would call that "FALSE ADVERTISING" Line6 that is illegal.
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Elantric

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Re: Firehawk 1500 owners GAFFER TAPE OVER YOUR MIDI IN & OUT
« Reply #1 on: October 11, 2016, 07:09:46 PM »

I think we have less than 3 Firehawk 1500 owners here

And zero Line-6 employees

If you want Line-6 to know your thoughts

https://line6.ideascale.com/a/community/login

https://www.facebook.com/groups/line6firehawk1500/
« Last Edit: October 11, 2016, 08:00:43 PM by Elantric »
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lyndasfarn

Re: Firehawk 1500 owners GAFFER TAPE OVER YOUR MIDI IN & OUT
« Reply #2 on: October 11, 2016, 08:29:56 PM »

Yeah that's okay, at least 3 more Line6 customers now know that midi control is not a option.
It would be nice if Line6 were to advise the customer when things like this happen.
It's taken me months of back and forth with the service division to finally find out that the option of midi control (which was the main reason I got this amp) which was promoted in Videos and Listed in the Pilots Guide somehow was all a big mistake
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snhirsch

Re: Firehawk 1500 owners GAFFER TAPE OVER YOUR MIDI IN & OUT
« Reply #3 on: October 13, 2016, 04:49:28 PM »

So, my question is:  Which resource did they run out of?  Code space in the EEPROM or available software developers?
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