Roland /Boss USB Drivers - Get latest Status

[admin]

As expected

many Boss IOS apps are NOT supported in IOS 11
https://www.boss.info/global/support/support_news/17092010511/

[kenact]

Same phrase is heard every year

Im more annoyed apple thinks they must release a new OS each year. Just serves vanity and those who'se life revolves around bragging rights for owning the " latest greatest ", with resulting  orphaned 4 year old hardware left behind with no support.

I own 2 MACs that are running an older OS, where as I run 3 - 10 year old laptops that are running Windows 10.

[aliensporebomb]

This morning my Sierra system popped up a very Microsoft like "you can update to High Sierra!  Click here to do it or click the other button for more information".   Watch out and pay attention or you could be having a major problem.  I hate it when OS vendors do this.  That USB functionality needs to keep working so...

[lumena]

That can be disabled if you like here is screen shot of settings panel in APP STORE app

[Vaultnaemsae]

I went in to change the settings as suggested above but look what had already popped up on my computer!

[pasha811]

Stop the virus!

[admin]

COMPATIBILITY WITH MACOS HIGH SIERRA (10.13)

https://www.roland.com/us/support/support_news/1709261013r/

Under testing

https://www.boss.info/global/support/support_news/1709261013b/

[HoosierMan]

Okay....Roland, test quickly, but test well!

[admin]

MACOS HIGH SIERRA (MACOS 10.13) DRIVER INSTALLATION AND TROUBLESHOOTING
https://www.roland.com/global/support/support_news/1804131013/

[Elantric]

https://www.thegearpage.net/board/index.php?posts/26581830/

SOLUTION TO WINDOWS 10 GIVING CONNECTION FAILURE ON BOSS TONE STUDIO AFTER SYSTEM UPDATE.
- make sure you're running the latest version of the software and firmware.
- Go to Privacy in Settings then App Permissions then Microphone and turn on microphone access and allow apps to access your microphone.

That solved it for me. Thanks so much to Shawn Hunt, Michael McCracken, Randy Pittman Sr (Facebook group), Elantric and the others who helped me.

side effect : user oriented pop up advertising in your browser

might get a ifixit teardown of your Win10 computer and clip the internal mic leads
https://www.ifixit.com/

[admin]

[Elantric]

https://www.boss.info/global/support/support_news/180501/

SUPPORT FOR WINDOWS 10 APRIL 2018 UPDATE
This is to inform you about the operation of Roland products under the Windows 10 April 2018 Update.
* Windows 10 April 2018 Update is applied as Windows 10, version 1803. For information on how to determine the version, see here.
https://www.boss.info/global/support/support_news/180501/#version



We have been notified that after applying the Windows 10 April 2018 Update, some editors and other applications provided by Roland and some applications of other make interlinked with Roland hardware become unusable.
We investigated the cause, and determined that this occurs because the "Allow apps to access your microphone" setting in Windows 10 is set to "Off" after the update.
Changing the microphone setting to "On" resolves the problem. For information on how to check and change the setting, see here.
https://www.boss.info/global/support/support_news/180501/#win_mic

No other operation-related problems under the Windows 10 April 2018 Update have been found (June 22, 2018).

Follow the procedures in "Performance Options" for Windows 10 Fall Creators Update to carry out the following.

"Performance Options" settings of System Properties
Open File Explorer.
Right-click on "This PC" in the Navigation pane on the left side and select "Properties".
At the left, click "Advanced system settings."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.
Click [Settings] of the Performance section, and then click the [Advanced] tab.
Select "Background services," and click [OK].
Click [OK] to close "System Properties."

Follow the procedures in "Setting the playback/recording device in Windows" and "To uninstall" for Windows 10 Fall Creators Update to carry out the following.

Setting the playback/recording device in Windows
Right-click the speaker icon at the bottom right of the screen, then click "Sound." The Sound window appears.
At the "Playback" tab, right-click the playback device to use, then select "Set as Default Device."
In the same way, at the "Recording" tab, right-click the recording device to use, then select "Set as Default Device."
Click [OK] to close "Sound."

To uninstall
Disconnect all USB devices except keyboard and mouse, and then start Windows.
* Also disconnect the USB cable for the product you're using.
Exit all applications before you begin the uninstallation.
* Please wait for about 10 seconds until these applications exit completely.
Right-click the start button and then click "Apps and Features."
From the list, select the driver for the product you're using, then click "Uninstall."
* If the product you're using does not appear on the list, then the driver is not installed. No uninstallation is needed.
A message prompting you to confirm uninstallation appears. Click "Uninstall."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.
Follow the on-screen instructions to proceed with uninstallation.

Verifying the Version of Windows 10
Click [Start], then [Settings].
Click [System].
Click [About].
The version you're using is displayed.

How to Make the "Allow apps to access your microphone" Setting
To check and change the setting, follow the procedure below.
Click [Start], then [Settings].
Click [Privacy].
Click [Microphone] on the left side.
The microphone setting is displayed.
To change the setting, move the "Allow apps to access your microphone" switch to "On."
Close the window and quit Settings.

[admin]

https://www.boss.info/us/support/support_news/150729b/

[admin]

https://www.boss.info/global/support/support_news/18091014/

MACOS MOJAVE (MACOS 10.14) DRIVER INSTALLATION AND TROUBLESHOOTING

[admin]

https://www.boss.info/global/support/support_news/181003/

SUPPORT FOR WINDOWS 10 OCTOBER 2018 UPDATE
No problems related to operation under Windows 10 October 2018 Update have been found in drivers, editors, or other programs provided by Roland.


* Windows 10 October 2018 Update is applied as Windows 10, version 1809. For information on how to determine the version, see here.

Follow the procedures in "Performance Options" for Windows 10 Fall Creators Update to carry out the following.

"Performance Options" settings of System Properties
Open File Explorer.
Right-click on "This PC" in the Navigation pane on the left side and select "Properties".
At the left, click "Advanced system settings."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.
Click [Settings] of the Performance section, and then click the [Advanced] tab.
Select "Background services," and click [OK].
Click [OK] to close "System Properties."

Follow the procedures in "Setting the playback/recording device in Windows" and "To uninstall" for Windows 10 April 2018 Update to carry out the following.

Setting the playback/recording device in Windows
Right-click the speaker icon at the bottom right of the screen, then click "Sound." The Sound window appears.
At the "Playback" tab, right-click the playback device to use, then select "Set as Default Device."
In the same way, at the "Recording" tab, right-click the recording device to use, then select "Set as Default Device."
Click [OK] to close "Sound."

To uninstall
Disconnect all USB devices except keyboard and mouse, and then start Windows.
* Also disconnect the USB cable for the product you're using.
Exit all applications before you begin the uninstallation.
* Please wait for about 10 seconds until these applications exit completely.
Right-click the start button and then click "Apps and Features."
From the list, select the driver for the product you're using, then click "Uninstall."
* If the product you're using does not appear on the list, then the driver is not installed. No uninstallation is needed.
A message prompting you to confirm uninstallation appears. Click "Uninstall."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.
Follow the on-screen instructions to proceed with uninstallation.

Verifying the Version of Windows 10
Click [Start], then [Settings].
Click [System].
Click [About].
The version you're using is displayed.

[admin]

MACOS MOJAVE (MACOS 10.14) DRIVER INSTALLATION AND TROUBLESHOOTING
https://www.boss.info/global/support/support_news/18091014/



MACOS HIGH SIERRA (MACOS 10.13) DRIVER INSTALLATION AND TROUBLESHOOTING
https://www.boss.info/global/support/support_news/1804131013/

[Elantric]

https://www.vguitarforums.com/smf/index.php?topic=24611.msg181211#msg181211
nepenthe wrote>

I'm sorry this is happening for you. It happened for me on Windows AND Mac. The problem was, I was using a different firmware version and driver version. The driver I need was on the UK site, and the firmware was on the JAP site :')   

You also need to disable some operating systems protections because Boss software team couldn't be arsed to digitally sign their software the correct way. On Windows you need to restart and press F8 (on most PCs) and pick the version that says something about "ignore digital signing bla bla). On Mac you restart, hold Command+R, go to Utilities, run Terminal, and type csrutil disable and then restart.


After these steps Boss Gt001-Gt100 works flawlessly.

[admin]

https://rolandus.zendesk.com/hc/en-us/articles/360005040812-BOSS-TONE-STUDIOS-CONNECTION-FAILURE-WINDOWS-10-UPDATE

BOSS TONE STUDIOS: CONNECTION FAILURE WINDOWS 10 UPDATE
Avatar   Roland Product Support
Sunday at 07:04
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BOSS TONE STUDIOS: CONNECTION FAILURE WINDOWS 10 UPDATE

For any device using BOSS TONE STUDIOS EDITOR and connected to a WINDOWS 10 computer system. If you've updated to WINDOWS Version 10.0.17134 Build 17134, you may receive a CONNECTION FAILURE message from BOSS TONE STUDIOS.
NOTE: Below is an example connecting BOSS TONE STUDIOS with KATANA AMP.

(See below)




If you've had a successful connection before the UPDATE then please check and change the MIC PRIVACY settings if necessary and set to ALLOW APPS TO ACCESS YOUR MICROPHONE: ON.
(See instructions and graphic below for adjusting MIC PRIVACY SETTINGS)

How to control which apps can use the microphone
Go to Start , then select Settings  > Privacy > Microphone.
Choose your preferred setting for Allow apps to access your microphone.
Under Choose which apps can access your microphone, turn on or off the individual settings for apps and services.
https://privacy.microsoft.com/en-us/windows-10-camera-and-privacy

Once MIC PRIVACY has been changed, reconnect a USB 2.0 CABLE to the ROLAND BOSS device and to the WINDOWS 10 COMPUTER, restart the BOSS TONE STUDIOS Software Editor Application and choose the correct device first in the list and press OK, this should alleviate the CONNECTION FAILURE.

[admin]

https://www.roland.com/us/news_events/

[admin]

https://www.boss.info/global/support/support_news/


https://www.boss.info/global/support/support_news/1905311100/

SUPPORT FOR WINDOWS 10 MAY 2019 UPDATE
No problems related to operation under Windows 10 May 2019 Update have been found in drivers, editors, or other programs provided by Roland.
* This does not run in Windows Sandbox.


* Windows 10 May 2019 Update is applied as Windows 10, version 1903. For information on how to determine the version, see here.
The procedure for accessing the "Sound" setup screen from Windows 10 May 2019 Update is as follows.

"Sound" settings
Working in sequence, click [ Start ] - [ Windows System ] - [ Control Panel ].
Click [ Hardware and Sound ].
Click [ Sound ].
Follow the procedures in "Performance Options" for Windows 10 Fall Creators Update to carry out the following.

"Performance Options" settings of System Properties
Open File Explorer.
Right-click on "This PC" in the Navigation pane on the left side and select "Properties".
At the left, click "Advanced system settings."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password of an Administrator account, sign in to Windows as a user whose Account Type is Administrator, then perform the settings again.
Click [Settings] of the Performance section, and then click the [Advanced] tab.
Select "Background services," and click [OK].
Click [OK] to close "System Properties."
Follow the procedures in "Setting the playback/recording device in Windows" and "To uninstall" for Windows 10 April 2018 Update to carry out the following.

Setting the playback/recording device in Windows
Right-click the speaker icon at the bottom right of the screen, then click "Sound." The Sound window appears.
At the "Playback" tab, right-click the playback device to use, then select "Set as Default Device."
In the same way, at the "Recording" tab, right-click the recording device to use, then select "Set as Default Device."
Click [OK] to close "Sound."

To uninstall
Disconnect all USB devices except keyboard and mouse, and then start Windows.
* Also disconnect the USB cable for the product you're using.
Exit all applications before you begin the uninstallation.
* Please wait for about 10 seconds until these applications exit completely.
Right-click the start button and then click "Apps and Features."
From the list, select the driver for the product you're using, then click "Uninstall."
* If the product you're using does not appear on the list, then the driver is not installed. No uninstallation is needed.
A message prompting you to confirm uninstallation appears. Click "Uninstall."
If a dialog box regarding User Account Control appears, click [Yes].
* If you are asked to enter the password for an administrative account, sign in to Windows as a user whose Account Type is Administrator, and then perform the uninstallation.
Follow the on-screen instructions to proceed with uninstallation.
Verifying the Version of Windows 10
Click [Start], then [Settings].
Click [System].
Click [About].
The version you're using is displayed.

[admin]

There is procedure to allow unsigned USB drivers to work with Windows10
https://ph.answers.acer.com/app/answers/detail/a_id/38288/~/windows-10%3A-disable-signed-driver-enforcement
Windows 10 enforces driver signatures by default. This can be disabled to install drivers that are not digitally signed. Use the following steps to disable driver signature enforcement.

Click the Start Start menu and select Settings.
Click Update and Security.
Click on Recovery.
Click Restart now under Advanced Startup.
Click Troubleshoot.
Click Advanced options.
Click Startup Settings.
Click on Restart.
On the Startup Settings screen press 7 or F7 to disable driver signature enforcement.
Your computer will restart and you will be able to install non-digitally signed drivers. If you restart your computer again the driver signature enforcement will be re-enabled.

[admin]

Edirol/Roland USB legacy driver hack for Windows 10
http://infekted.org/virus/showthread.php?t=34274

[admin]

https://www.boss.info/global/support/support_news/19091015b/

COMPATIBILITY WITH MACOS CATALINA (MACOS 10.15)
Our product's compatibility information with macOS Catalina (macOS 10.15) is as follows.
If you are using a Roland product via a USB connection to a Mac computer, please refrain from upgrading to macOS Catalina (macOS 10.15), which is about to be newly released.
Compatibility with macOS Catalina (macOS 10.15) will be verified and announced after the release of macOS Catalina (macOS 10.15).

The following applications that Roland provides might possibly fail to work under macOS Catalina (macOS 10.15).
If you're currently using any of the applications below, please refrain from upgrading to macOS Catalina (macOS 10.15).

With regard to the operation of the respective applications and any future response, we will conduct verification after macOS Catalina (macOS 10.15) is released, and announce our findings here.

A-PRO Editor
BR-800 Rhythm Editor
BR Series Wave Converter
BR-800 Rhythm Editor
eBand Song ListEditor
GR-55 Librarian
GT-10 Librarian
GT-10B Librarian
M-200i RCS
M-300 RCS
R-1000 RCS
SP-404SX Wave Converter
SPD-SX Wave Manager
V-Piano Editor
VB-99 Editor
VB-99 Librarian
VG-99 Editor
VG-99 Librarian
PG-SH101 SH101
PG-SH2 SH2
PG-SYS100 SYSTEM100
PG-PRMRS PROMARS
PG-SYSTEM1 SYSTEM-1
SC-VA SOUND Canvas VA

* For applications other than the ones above as well, after the release of macOS Catalina (macOS 10.15), we will announce the results of verification of operation here.

[admin]

Roland / Boss Core Audio USB Drivers provide common set of user controls on Apple Macintosh computers

Often earlier generation Roland/Boss User Manuals cover these settings in more detail

Here is the Roland UA-25EX Owners Manual, which the VG-99 USB Audio chipset is based upon
http://cdn.roland.com/assets/media/pdf/UA-25EX_OM.pdf

[admin]

https://www.boss.info/global/support/support_news/1909061700/

ANNOUNCEMENT OF RECOVERY FOR TROUBLE IN INSTALLING THE WINDOWS 10 DRIVER
September 6, 2019
Date of information update: September 13, 2019
Thank you sincerely for using Roland products.

On September 5, 2019, we announced that the Windows 10 driver could not be installed correctly. Microsoft investigated this, and we have verified that the driver can now be installed correctly.
We apologize for the inconvenience this caused.

Follow the steps below to install the Windows 10 driver.
Make sure the computer you're using is connected to the Internet, then use a USB cable to connect the unit and the computer and turn on the power.
The driver is automatically downloaded from the Internet.
* Under normal conditions, the driver installation is completed in several minutes. It may take about 10 minutes depending on the Internet connectivity or if there are other drivers being installed for other devices.

Next, make sure the Windows 10 driver has been installed correctly.

In Windows, right-click the Start button and display the Device Manager.
In the window that appears, double-click "Sound, video and game controllers" to display a list of devices.
Check whether the connected unit is displayed in the device list.
If the unit is displayed, this means that the Windows 10 driver has been installed correctly.

If it does not appear in the list of devices, carry out the following procedure.
Check "Other devices" or "Unknown device" to find where the connected unit appears.
Right-click the connected unit, then click "Update driver."
When the window for choosing the driver search method appears, click "Search automatically for updated driver software."
A search for the driver starts, and the driver is installed automatically.
When the message "Windows has successfully updated your drivers." appears, click [Close].
The Windows 10 driver has been installed correctly.
* If the latest version of the driver is already installed, the message "The best drivers for your device are already installed." is displayed.